Q: How do I get started?
A: First e-mail or call us with your enquiry. We will then arrange to come and see you at home, to meet you and your pet face-to-face and discuss your requirements. We understand you have hectic schedules so we are flexible about the times we can arrange this initial visit to fit in easily with your diary. We will discuss your pet’s routine and any care needs with you.

Q: What areas do you cover?
A:We work within the following locations, and everywhere inbetween:
Adderbury - Aynho - Bloxham - Bodicote - Charlton - Croughton - Deddington - Duns Tew - Farthinghoe - Fritwell/Fewcott - Hempton - Kings Sutton - Middle Aston - Milton - North Aston - Somerton - Souldern - Steeple Aston - Tusmore

If your address is not listed, please do still contact us to see if we cover your area. Our services can be provided further afield after discussion.

Q: Are there options to extend the dog walk?
A: Yes, we are flexible. Our aim is to give you and your dog a quality service that meets your needs.

Q: Do you only look after dogs?
A: No, we offer home visits for cats and other small animals such as rabbits, birds, fish, to check their wellbeing, scoop litter tray, feed and water, so do email or call us to find out how we can help you.

Q: Do I need to provide poo bags for my dog’s walk?
A: Yes, poo bags are required for every visit. 2 bags per dog should be left with the lead ready for the walk.

Q: Do I need to provide towels for the dog walker to towel down my dog on return from the walk?
A: Yes, this ensures your pet is clean and dry and your house is also kept the same. Please provide one good sized towel per dog.

Q: Will I get feedback on what my pet has been up to?
A: Yes. When we are caring for your pets, we will complete a daily visit report to keep you up to date with what your pet has been up to while you were away. This is a great way for you to feel involved, especially if you're working long hours.

The daily visit report will be left for you for your return. We can also text you if you require a daily report if you are away for more than a day at a time.

Q: Do you charge for travel to my house and back?
A: Yes we do. We charge £0.40 per mile from Station House, Aynho and return.

Q: What do you charge?
A: Dog Walking is charged as follows:
£6.00 for 15 minute walk, £9.00 for 30 minute walk, £11.50 for 45 minute walk, and £13.00 for a 1 hour walk. 2nd dog walks free, 3rd and 4th dog at £2.00 per dog. We do not feel that is it appropriate to walk more than 4 dogs per visit per household.

Pet checks are charged at £6.00 per visit up to 3 pets and £1.00 per pet thereafter.

Travel is charged at £0.40 per mile from Station House, Aynho and return for all dog walking and pet checks.

Q: What hours to you work?
A: We work 8.00 am to 5.30 pm Monday to Friday. Out of Hours, weekends and Bank Holidays are available by special arrangement and charged at time and a half. Christmas Day, Boxing Day and New Years Day will be charged at double time.

Q: How do I pay?
A: We ask for payment in cash or cheque made payable to P Stanley, to be left for collection after the dog walk or pet feeding has taken place. A receipt will be left for you. After discussion, regular customers can receive a 14 day account, payment due by the 14th day and to be left in cash or cheque as above.

Q: What if I need to cancel?
A: We ask that you call 48 hours before your scheduled booking to cancel any services, so that this enables us to take on other work. Cancellations outside of the 48 hour period will be charged at the full price. Please however give us as much notice as possible especially if you have holidays booked into the future so we can plan other jobs.

Q: What do you do in case of emergency?
A: We always discuss with clients what process they would like to follow in the event of an emergency while you are on holiday or at work. This includes obtaining a secondary contact (eg. parent, friend or neighbour) and your veterinary practice details of where your pet is registered. We will call you first to discuss the situation and recommended course of action. If we are unable to contact you and medical attention is required urgently we will take your pet to the nearest veterinary surgery. You will need to pay the veterinary fees direct to the practice.

Q: What security measures do you have in place?
A: We take security seriously and ensure your details are kept confidential and keys are held in a safe and secure place or a spare key can be left for our use. We can keep your spare key for the times when you may suddenly need our services, for example you are returning home much later than you had anticipated.

Q: Do you provide a dog boarding/sitting service if I am away overnight?
A: If you are going away on holiday, whether it be for a weekend or longer period of time, we do not provide a pet sitting service and do not walk dogs that are left alone overnight as we feel it is inappropriate to the animal’s wellbeing for them to be left alone during that time.
We would strongly advise you to seek alternative arrangements for your dogs if you are away overnight. Perhaps consider a pet sitter or a kennel environment for your dog during this time. Your local vet will be able to recommend a suitable person or company for this type of service.